The Loft

Terms & Conditions

Our Standard Deposits and Cancellation Policy

– There is a non-refundable room hire charge of £250 for all private events, payable upfront in order to secure the booking. Please note, after initial booking enquiry if the deposit is not paid within 7 days the booking will not be finalised.

– With the exception of certain special occasions such as Christmas or organised events where a ticket price may apply. In these cases, payment for the ticket may be requested in full prior to the event.

– We reserve the right to deduct any damages caused to the room from any deposit received from the booker(s).

– Room hire will be waived/refunded on private events where the minimum food/drink spend has been reached. If the final bill is less than our stated minimum, we reserve the right to retain some of the room hire fee of up to £250.

– Any booking made after April 2023 are subject to a 5% increase

– Any wedding booking made will be required to pay the full amount at least 8 weeks prior to the booking date.

Our Cancellation Policy

– The continued viability of our business relies on reservations being honoured by our customers, and adequate notice being given of any changes or cancellations. 1. We reserve the right to charge a cancellation fee for any booking that is cancelled, or if numbers are reduced without prior notice.

– For all bookings, you must notify us of a full cancellation 30 days prior to the date of your reservation. For all bookings, you must notify us to any changes in the number of guests at least 7 days prior to the date of your reservation.

– The Loft reserves the right to charge a cancellation fee of up to £250 for any bookings changed or cancelled with less notice than the above given time limits for cancellations or changes.

– The cancellation fee reflects the cost incurred by The Loft in terms of staffing, food, preparation, and any lost revenue as a result of turning away other potential bookings.

– We will notify you if any cancellation fee is applied.

– Any bookings which fail to turn up without any prior notice, will forfeit their £250 room hire fee.

– Where possible, our team will actively manage event bookings by checking attendance with the main guests/contact we have in our booking diary.

– The cancellation fee for a wedding will be charged at 50% of the total invoiced amount.